Solution spotlight
Centralised Communications Hub
Run every enquiry, reminder and follow-up from one shared inbox. Assign owners, trigger automated actions and keep the full history visible to the whole team.
Struggling to keep on top of your enquiries?
Without Sonas
- Personal inboxes hide enquiry status from the rest of the team
- Manual chasing of viewings, tastings and payments eats hours
- Key notes live across email, WhatsApp and sticky notes
- No audit trail of who replied or what was promised
With Sonas
- Centralised inbox with ownership, notes and activity history
- Trigger automated reminder emails and tasks based on status
- Assignment rules and stalled-enquiry alerts stop leads slipping
- Template library keeps messaging consistent and on-brand
Automated Email Workflows
Set up smart automation that triggers emails based on events, dates or actions. Automatically send meeting reminders, payment notifications, tasting confirmations and follow-ups when enquiries go cold.
Centralised Inbox with Smart Routing
All enquiries flow into one organised inbox with smart routing, automated assignments and instant notifications so no lead ever gets missed.
Template Library & Merge Tags
Reply 3x faster with merge-tag templates that personalise responses while maintaining consistency. Build a library of proven responses for every scenario.
Automated Lead Capture
Embed enquiry forms on your website that automatically capture leads into Sonas, trigger welcome emails and assign to the right team member, all without lifting a finger.
"Couples appreciate the attention to detail and the ease of collaborating with us, which enhances their overall experience and satisfaction."
"Sonas has greatly enhanced our relationships with both couples and suppliers. Our couples feel confident using the platform, as it provides a stress-free experience and allows them to ask questions directly through it."
"The streamlined communication and organization have significantly improved the client experience for our Michigan-based couples."
Ready to solve this challenge?
See how Sonas can help your venue overcome this pain point and streamline your operations.